Qualify
Trade-specific question tree. Ages the unit, captures brand, identifies shade patterns, checks homeownership, scores urgency. Your CSRs stop wasting calls on tire-kickers.
Capability 03 · AI Chatbots
Web and SMS.
Qualified leads in the dispatch queue.
Not a "Hi, how can I help you?" widget. A conversational intake funnel that asks the right questions, takes the photos, quotes common repairs, and hands a pre-filled job card to dispatch.
What it does
Intake that converts more and qualifies harder
Photo ingest
"Snap a shot of the unit, the leak, the panel." Customer sends, AI tags and attaches to the job card. Your tech arrives with context, not confusion.
Quote
For common repairs (spring swap, trap-seal, capacitor), AI quotes a live number from your pricebook. Lowers no-shows because the customer already knows the cost.
SMS native
Same brain on web, on SMS, on Messenger. Customer switches channel mid-conversation, context follows. 10DLC-registered, carrier-compliant.
Brand voice
Trained on your website copy and recorded calls so it sounds like your shop, not a generic bot. Tone-matched per trade.
Human handoff
When intent is high and confidence is ambiguous, it drops the conversation to your CSR with a full transcript and an action suggestion.
FAQ
What marketers ask
Does it work with my existing chat widget?
We replace it. Most chat widgets leak conversion because they dead-end on "Hi, how can I help?". We ship a native widget and can match your site's CSS exactly.
Will it scare off people who want a human?
The fallback is one tap away at all times. Transparency converts — we don't pretend to be human.
What about TCPA on outbound SMS?
Strict. Consent captured at the first inbound, cadence rules hard-capped, opt-outs honored cross-channel. 10DLC campaign registered on your behalf.
Next step