After-hours voicemail
43% of calls come between 9 PM–7 AM.
- Homeowner hits voicemail, calls the next guy
- Answering services take 4+ mins & mis-qualify
- By 9 AM the crew is already mitigating for someone else
Restoration · primary niche
Own every 2 AM call.
Before your competitor's voicemail even rings.
Floods, fires and mold don't wait for business hours. DeepSol's restoration AI answers, qualifies, dispatches and drafts the insurance claim — while your crew is still pulling boots on.
Where restoration revenue leaks
Three places a $14k flood job walks to the next contractor
If any of these sound familiar, you're paying for pipeline you never touch.
Insurance intake friction
30+ min of admin per new claim.
- Ops staff re-asks the same questions the customer already answered
- Claim data lives in three different spreadsheets
- Xactimate drafts wait until day 2 or 3
Nurture gaps post-mitigation
Adjuster stalls kill 1 in 5 jobs.
- Supplements never get filed on time
- Rebuild phase quietly goes to a GC down the street
- Reviews sit uncollected for months
The restoration AI stack
Three agents that turn 2 AM into your highest-margin hour
Modular. Start with the dispatcher if you only fix one thing, then add the intake and nurture agents.
Emergency Dispatcher
Answers in 1 ring 24/7, qualifies Cat 1/2/3 loss, verifies insurance, pulls GPS + crew availability, and texts the homeowner a live ETA. Transfers to on-call when it matters.
0% missed after-hoursInsurance Intake Agent
Drafts the claim data structure before the truck arrives. Knows the schema for State Farm, Allstate, USAA, Liberty Mutual, Travelers. Pre-fills Xactimate line items from the intake transcript.
30 min → 4 min per claimClaim-to-Close Nurture
Chases adjuster responses, files supplements on time, keeps homeowners warm through mitigation→rebuild, and launches the review loop the day the final walkthrough closes.
+28% rebuild attach rate
Live proof · Ohio restoration co.
22 trucks · $412k new pipeline in 30 days
A multi-location restoration contractor was losing an estimated $180k/mo to voicemail. We shipped the emergency dispatcher + insurance intake agent on their existing Twilio + ServiceTitan in 9 days.
Inbound calls0+31% mo
Jobs dispatched0+44% mo
Claims drafted0+47% mo
Pipeline $0+39% mo
Inbound after-hours calls1,240
AI qualified on call-one1,141
Crew dispatched same night882
Jobs closed (mitigation + rebuild)596
Reviews collected post-close273
week 1Dispatcher live · 98 jobs captured
week 2Insurance agent live · 112 claims drafted
week 3Nurture live · +18% rebuild attach
week 4$412k booked pipeline · 4.91★ avg review
Client voice
"It's the first employee that never sleeps and never fumbles a claim."
Marcus W., owner of a 22-truck restoration operation in Ohio, on shipping the DeepSol emergency dispatcher + insurance intake stack.
"Our 2 AM call line used to be dead air or a tired dispatcher. It's now a 38-second intake with a claim draft already sitting in my inbox by the time I wake up. Nobody in my market is doing this. It's not close."
Stack deployed
- AI Emergency Dispatcher (Twilio voice)
- Insurance Intake Agent (Xactimate-aware)
- Claim-to-Close Nurture Loop
- ServiceTitan + CompanyCam sync
- Google review auto-loop
Timeline
- Day 1–2 · audit + leak map
- Day 3–5 · blueprint sign-off
- Day 6–9 · build + staging pilot
- Day 9 · full cutover
- Day 10+ · 30-day tuning window
FAQ · restoration
What restoration owners actually ask us
Will it know the difference between a Cat 1 leak and a Cat 3 sewage loss?
Yes. The intake agent is trained on IICRC S500/S520 categorization and asks the right triage questions — water source, affected materials, time elapsed, occupancy — before dispatching. Ambiguous cases escalate to a human on-call.
Can it draft an actual Xactimate estimate?
It drafts the line-item structure and pre-fills from the intake transcript (affected rooms, materials, square footage estimates). A human estimator still reviews before submission, but the first pass happens in minutes instead of hours.
Does it work with my TPA / preferred-vendor program?
Yes. We map each carrier and TPA (Contractor Connection, Code Blue, Alacrity, CoreLogic, etc.) to the right intake schema and SLA. The agent knows which carriers need photos up-front and which need a specific claim-prefix format.
What happens if the homeowner is panicked or elderly?
The agent detects emotional distress and adjusts pacing, or transfers to a human immediately if confidence is low. "Panic mode" is a real configuration setting — it simplifies language, confirms safety first, and always offers the option to speak to a human.
How does it handle non-insured cash jobs?
Cleanly. It qualifies payment path on call-one (insured / cash / deductible-only) and routes to the right quote template. Cash jobs get a same-hour estimate; insured jobs get the full intake + claim draft flow.
Next step
See your missed-call leak map in 48 hours.
We'll pull your last 30 days of call data, show exactly how much pipeline you're leaving on voicemail, and spec the 14-day build plan. Free.