Emergency Triage Receptionist
Distinguishes burst pipe from slow drain in 18 seconds. Dispatches emergencies live, books routine for the next open slot. Bilingual.
0 missed after-hoursAI receptionist that triages emergency vs. routine in 18 seconds, books on the calendar, and never sends a flooded-basement call to voicemail.
Distinguishes burst pipe from slow drain in 18 seconds. Dispatches emergencies live, books routine for the next open slot. Bilingual.
0 missed after-hoursAuto-routes jobs to nearest qualified tech, confirms arrival windows by SMS, reschedules on-the-fly when a bigger job hits.
−62% no-showsPost-visit sentiment check + 5-star funnel + annual preventive rebooking (sewer clean-out, water heater flush).
+6× Google reviewsYes. Hard-coded emergency escalation routes gas, sewage-backup and CO-alarm triggers to human + local emergency per configuration.
Native sync. Your FSM stays the source of truth. The AI only reads/writes via API.
Separate agent profile — direct-bills, PO handling, and property-manager specific SLAs. Configurable per account.